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What's For Breakfast?

It seems that over the past five years, Coca Cola has lost control over product safety. Coca Cola has not enforced strict controls over processing plants producing its products despite a contamination scare that caused Coke products to be banned in several European countries and a string of recent recalls.

To read more, download the Rats, Roaches and Recalls flier in PDF format (Requires the free Adobe Acrobat Reader).

When It Comes to Juice, Pepsi Beats Coke to a Pulp

The following report compares a Coca-Cola/Minute Maid processing plant in Auburndale, Florida with a Pepsi/Tropicana plant in Bradenton, Florida, during the period of 1996 to 2000. It was in 1996 that Coca-Cola turned over control of juice operations, in Auburndale and Leesburg to Cutrale, a Brazilian-owned juice company.

Recalls

Since Coca-Cola outsourced its Auburndale, Florida juice production,

  • Coca-Cola had three separate juice recalls
  • Pepsi had none

Safety & Heath Violations

Coca-Cola
Since Coca-Cola outsourced its Auburndale, Florida, juice production to Cutrale, the Occupation Safety and Health Administration (OSHA) cited the Minute Maid plant for 15 violations, including 13 determined to be "serious." OSHA penalized the plant on 10 separate occasions for violations during 1999-2000. From 1997-1999 OSHA also leveled three citations against Minute Maid's producer.

In the Auburndale plant, there have been many serious accidents, including:

  • an electrical accident that killed a worker,
  • explosions, and
  • two major chemical leaks that caused plant evacuations, shutdowns, worker hospitalizations and complaints of air pollution.

Pepsi
During this same period of time, Pepsi's Tropicana plant received no penalties from OSHA and had no explosions or chemical leaks.

Quality Control

Since Coke outsourced its juice plant to Cutrale, quality control has taken a dive. Just look at the difference between Coca-Cola's Minute Maid and Pepsi's Tropicana production.

  Coca-Cola's
Minute Maid
Pepsi's Tropicana
Operations Coca-Cola outsourced operations to Cutrale in 1996 Pepsi owns and operates the facility.
Quality Control Coca-Cola has only one auditor per shift; all other quality assurance technicians are Cutrale employees or temporary workers. Pepsi has its own quality control employees at the plant.
Quality Control Checks Approx. once per hour. Line cleaning approx. twice a week. Minute-Maid auditor: one per week for whole plant. Quality control line checks every 15 minutes.
Rodent Control Rodent droppings have been found on finished Minute Maid products and pigeon droppings found on the production lines. Cutrale workers report that there are traps but are unaware of a system of maintaining pest control. Tropicana has installed traps every ten feet throughout the production line.
Food Safety Inspections Since Coke turned over operations, Cutrale failed both US Department of Agriculture (USDA) and Food and Drug Administration (FDA) inspections. The December 1999 FDA report cited 30 violations including filth from floor buildup on food containers, flaky paint on ceilings over tanks, and mold on ceilings and walls. During the same period, Pepsi never failed FDA or USDA inspections.
Sanitation Workers cite lack of toilet paper and paper towels in restrooms. They say restrooms and break rooms are unsanitary. Workers are satisfied with supplies of toilet paper and paper towels in restrooms and say the facility is sanitary.
Training for key positions such as blenders, evaporator operators and filler operators 5-10 days 30-60 days
Quality Assurance Records Reports by workers that Cutrale management has altered Quality Assurance records. No reports of Quality Assurance records being altered.


Employee Relations

Maintaining an experienced and stable workforce is critical to maintaining high quality control. Many of the workers who produce Coke's Minute Maid and Pepsi's Tropicana products have been doing their jobs for more than 20 years. Now Coke's producer is forcing experienced workers to leave and replacing them with untrained temporary workers.

  Coca-Cola's
Minute Maid
Pepsi's Tropicana
Medical Coverage Workers pay approximately $212/month for family medical coverage with hospital stay and x-ray deductibles. Temporary workers have no medical coverage. Workers pay a maximum of $41/month for family medical coverage.
Pension Workers have no pension plan. When Coke turned operations over to Cutrale, Cutrale took away the pension plan to which Coke had contributed. Workers have a company paid pension plan.
Wages Laborers--$7/hour; Electronic techs--$19+/hour; Temporary workers--$6-7/hour with no benefits. Laborers--$11/hour
Lead skilled positions--$19/hour
Temporary Workers In 2000, 24% of experienced employees were replaced by temporary employees. 2-4% of the workforce was fired in the past year. Pepsi employs no temporary workers at this facility.
Strikes/Labor Unions Since Coke hired Cutrale, there have been consistent problems for workers and their Union. In January 2000, the workers were forced to call an unfair labor practice strike, which lasted 6 weeks. There has never been a strike since the workers organized a Union in 1965.

Coca-Cola Management: Learn from the Leader...
Greater Control Brings Greater Returns!

 

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